It should come as a surprise to absolutely no one that consumer identity is in need of an intervention. Decades of neglect have led to the current state of play – identity fraud is rampant and consumers are justifiably paranoid about the lack of control that they have over their digital destinies.
The challenge is not insurmountable. It will, however, require a comprehensive recalibration of current identity architecture to address consumer pain points, most notably, the breaking down of today’s 1:1 ecosystem of consumer to service provider relationships and building Personal Identity Ecosystems (PIEs) that will facilitate migration to trusted, decentralized consumer identity management.
The report includes
- The Identity Lifecycle
- Consumer-Centric Market Drivers
- The Digital Identity Landscape
- Benchmarking Today’s Consumer ID Experience
- Moving to and Building Personal Identity Ecosystems