Winning the Financial Services Onboarding Battle by Repositioning eIDV ROI

It’s never been a better or worse time to be in financial services, depending on which side of the digital transformation fence you sit. For institutions that have relied on physical branches, legacy technologies, siloed departments, and the assumption that a customer is for life, it’s going to be a rough ride the next few years. Conversely, for those that can adapt and rise to the challenge of digitization, the opportunities are significant when they recognize the power that exceptional user experiences can have in cultivating customer lifetime value.