While 2020 will go down in history as the year of COVID-19, it could also be called the year of fraud. As organizations reacted to the pandemic by moving to digital, customers likewise used online tools to pay for services, buy goods, and bank at greater rates than ever before.
Organizations have to take the opportunity to better protect themselves and customers alike from identity theft. To do so requires building orchestration and controls within your identity systems in order to determine when true customers come through the proverbial door.
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